Amethyst Apps support

How can we help?

Get help with an Amethyst Apps product, ask a question before installing or contact us about a general enquiry.

General enquiries

Amethyst Apps

Product questions, partnerships, accessibility requests and company enquiries.

Contact Amethyst Apps

App documentation

Start with the setup guide

View all guides
SPShipping Profile AutomatorRules, previews and profile assignments ARAgent ReadyCatalogue checks and AI-shopping readiness SPSearch PulseSearch analytics, missed demand and discovery IPIndexPulseIndexing rules and search-engine signals PNProduct Notices & LabelsNotice rules, targeting and app blocks VSVideo SEO Alt TagsVideo syncing, metadata and fallback rules TBStore Conversion ToolsFeature toggles, configuration and billing
Include the .myshopify.com address if your question concerns a Shopify app.

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Before contacting support

Quick answers

Where can I find setup instructions for an app?

Use the app guide directory above to open the installation and configuration guide for your product.

Should I send my Shopify password?

No. Never send passwords, login codes, API credentials, payment details or customer information through this form. We will explain any secure access request separately if it is genuinely required.

Where are app installation and billing handled?

Installation and app billing are handled through Shopify. Open the relevant product page to continue to its current Shopify App Store listing.

Explore the Shopify app collection
What information helps you investigate an app issue?

Include your .myshopify.com store address, the affected rule name, the product or products involved, what you expected to happen and the result you received.