Contact Amethyst Support

Have a technical question or need a custom Shopify solution? Use our priority support form below to reach the engineering team.

App Support

Get setup assistance or report a bug for Video SEO or Search Pulse.

Looking for a private app or a bespoke Shopify Plus integration? Let’s build it.

Response Time: We operate 9am — 9pm GMT. We usually reply within 1 hour, though it may take slightly longer during busy periods.

Providing your .myshopify.com URL in the form allows our engineers to access your app logs and assist you significantly faster.

If you prefer to send attachments manually or reach out via email, you can contact us at amethystapps@proton.me.