> ## Documentation Index
> Fetch the complete documentation index at: https://amethystapps.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact Support

Direct engineering support for Amethyst Applications.

# Contact Amethyst Support

Have a technical question or need a custom Shopify solution? Use our priority support form below to reach the engineering team.

<CardGroup cols={2}>
  <Card title="App Support" icon="circle-question">
    Get setup assistance or report a bug for any of our apps.
  </Card>

  <Card title="Custom Engineering" icon="code">
    Looking for a private app or a bespoke Shopify Plus integration? Let's build it.
  </Card>
</CardGroup>

***

## Priority Support Form

<div style={{ width: '100%', overflow: 'hidden', minHeight: '1100px' }}>
  <iframe src="https://tally.so/embed/lbLQpW?alignLeft=1&hideTitle=1&transparentBackground=1" width="100%" height="1100" frameborder="0" marginheight="0" marginwidth="0" title="Contact Amethyst Support" style={{ border: 'none', width: '100%' }} />
</div>

***

<Note>
  **Response Time:** We operate **9am — 9pm GMT**. We usually reply within **1 hour**, though it may take slightly longer during busy periods.
</Note>

<br />

<Tip>
  Providing your **.myshopify.com** URL in the form allows our engineers to access your app logs and assist you significantly faster.
</Tip>

### Direct Email

If you prefer to send attachments manually or reach out via email, you can contact us at [support@amethystapps.com](mailto:support@amethystapps.com).

***

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